Política de envío

At CloveWarm, we strive to deliver your home & bedding essentials smoothly and transparently. Below is everything you need to know about our shipping procedures, delivery times, and duty policy.

✨ No Hidden Fees – All Taxes & Duties Included

You don't need to worry about customs, duties, or import taxes! All prices on our store include standard taxes and duties. We handle all customs clearance processes, so your package will be delivered directly to your doorstep with no extra charges upon delivery.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

*You will receive a notification with tracking information as soon as your package has been dispatched.

2. Shipping Rates & Delivery Estimates

*Estimated delivery times do not include processing time and may experience slight delays during peak promotional seasons or unforeseen carrier disruptions.

3. How Do I Check the Status of My Order?

Once your order has shipped, you will receive an email notification containing a tracking number to follow your package. Please allow up to 48 hours for the tracking information to update on the carrier system.

4. Shipping Address Accuracy

Please ensure your shipping address is accurate before placing your order. CloveWarm is not responsible for orders delivered to incorrect addresses provided during checkout.

If your tracking status indicates "Delivered" but you have not received your item, please check around your residence/building or contact your local postal service first.

Have Questions About Your Delivery?

If your order hasn't arrived within 20 business days of receiving your shipment confirmation, please contact us at service@clovewarm.com with your order number, and our support team will assist you immediately.